An integrated approach of Intelligent Tutoring Systems and knowledge management

As knowledge becomes a crucial asset to organization’s survival, an efficient knowledge management policy should be set up and should result into an organizational memory. Similarly, an effective eLearning program must be implemented in the organization and exploit the organizational memory to manage competence evolution. In this paper, we propose a framework that integrates knowledge management and Intelligent Tutoring Systems. This framework exploits the organization members’ collective competence and knowledge to encourage knowledge sharing and reusability across the organization. It also provides better learning sessions through the use of an Intelligent Tutoring System.